TL;DR

A use case is a description of how a user interacts with a system or product to achieve a specific goal. It outlines the steps involved in a particular scenario, helping to define requirements, guide design, and ensure that the final product meets the user’s needs. Use cases are commonly used in software development, business analysis, and product management.


Concept

A use case is a tool used to describe how a user interacts with a system or product to accomplish a specific objective. It provides a detailed account of the steps involved in a particular scenario, helping to define requirements, guide design decisions, and ensure that the final product meets the user’s needs.

Use cases are typically written from the user’s perspective, focusing on the goals and tasks they want to accomplish rather than the technical details of the system. They help to identify the main actors (users or external systems), the preconditions for the scenario, the steps involved, and the expected outcomes.

In software development, use cases are used to gather and document requirements, ensuring that the development team understands the user’s needs and can design a system that meets those needs. They help to create a shared understanding among stakeholders, including developers, designers, and product managers.

Use cases can range from simple to complex, depending on the size and scope of the system or product. For example, a simple use case might describe how a user logs into an application, while a more complex use case might describe how a user purchases a product from an e-commerce website, including steps such as browsing products, adding items to a cart, entering payment information, and receiving confirmation.

By creating use cases, organizations can:

Identify and prioritize user needs: Use cases help to surface the most important features and functionalities that users require.

Guide design and development: Use cases provide a clear roadmap for how the system should function, helping to ensure that development efforts are focused on the right areas.

Facilitate testing and validation: Use cases can be used to create test scenarios and validate that the system is working as expected.

Improve communication and collaboration: Use cases provide a common language for discussing requirements and design decisions among stakeholders.

In summary, use cases are a powerful tool for understanding and documenting user requirements, guiding design and development, and ensuring that the final product meets the user’s needs. By creating and using use cases, organizations can improve the quality and effectiveness of their products and services.